System status

Solentx service status and reliability overview.

POS software needs to feel dependable. This page gives customers a simple place to check cloud service availability, platform reliability, and key operating areas.

Service areas

Platform components

These are the main parts of Solentx customers care about during daily operations.

POS transactions

Checkout, cart, receipt preview, and completed sale workflows.

Operational
Owner portal

Dashboard, products, sales, vendors, reports, settings, and billing access.

Operational
Vendor portal

Vendor products, assigned locations, vendor sales, and vendor receipt views.

Operational
Receipt lookup

Owner and vendor receipt search, transaction lookup, and printable receipt views.

Operational
Layout maps

Location, booth, shelf, table, wall, and public map preview workflows.

Operational
Cloud services

Cloud-hosted access for supported Solentx subscription plans.

Operational
Reliability notes

Designed for real-world retail confidence.

Solentx supports both cloud and local workflows so different businesses can choose the reliability model that fits them.

Cloud access

Cloud plans support owner and vendor access from supported browsers and devices.

Local option

Local licensing is available for businesses that want an offline-ready Windows setup.

Support path

If something feels wrong, customers can use support and help pages to get guidance.

Incident history

Recent incidents

This section can be updated manually if a notable outage or maintenance event occurs.

No active incidents posted

There are no current incidents listed on this status page.

Planned maintenance

Maintenance notices

Planned maintenance windows can be posted here so customers know what to expect.

No planned maintenance posted

No maintenance window is currently listed.

Need help with your Solentx workspace?
Visit support or the help center for setup, billing, POS, vendor, and account guidance.